Coffee Startup

Podcast EP 4 | Humanizing Vending Machines: Our Customer Service Approach #OtterBarista'sRealTalk

EP 4 | Humanizing Vending Machines: Our Customer Service Approach #OtterBarista’sRealTalk

Ever wondered how a coffee vending machine brand handles customer service?

In this episode, Eeyong and Jee An break down how we keep things human even without a barista behind the counter. From midnight “my coffee tastes weird” texts to building systems that actually care, here’s how Otter Barista approaches customer experience.

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Podcast EP 2 | Let’s Talk Money: Otter Barista’s Cost & Pricing #OtterBarista'sRealTalk

EP 2 | Let’s Talk Money: Otter Barista’s Cost & Pricing #OtterBarista’sRealTalk

Ever wondered what you’re really paying for in a cup of coffee?

In this episode, founders Eeyong and Jee An break down Otter Barista’s actual cost structure from ingredients to machine upkeep and share why price transparency matters to them and to you.

Honest, clear, and maybe a little surprising.

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Podcast EP 1 | Coffee Vending Machine: Yes or No? #OtterBarista'sRealTalk

EP 1 | Coffee Vending Machine: Yes or No? #OtterBarista’sRealTalk

Ever wondered what it’s like to build a coffee vending machine startup from scratch?
Founders Eeyong and Jee An open up about that! From early struggles and public doubts to the moment they realized it could actually work.

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